• Designing & Uploading a Digital Print File

  (Need Direct Mail file specs instead? Click here: https://support.quantumdigital.com/hc/en-us/articles/115002456466-Designing-Uploading-a-Direct-Mail-File) Using the Upload Feature to Print Your Own Designs It is necessary for full-bleed documents to be slightly larger than the final print size. 1/8" is trimmed from the finished copies. We recommend that all important elementsFew readers

• What shipping options are available?

  Shipping Options Standard Delivery - within 2 business days. Standard Delivery is FREE on orders totaling $49.95 or more (before tax and excluding fees for Professional Review services). Upgraded Shipping Rush Delivery - next business day Please note:  Due to factors beyond our control, QuantumDigital is not responsible for shipping delays once your order is received by the shipper.Few readers

• Will someone review my order after it has been placed?

  We offer a free online proof for any order using our templates. We recommend that your uploaded artwork or designs be "print ready." We also offer a Professional Review for a $10 fee. Designs are reviewed for graphics and layout issues as well as missing fonts. During the Professional Review, if we detect any layout defects, low-resolution graphics, missing fonts or other design issues that we feel may lead to poor output; we will contact you and allow you to revise the file before it is printeFew readers

• Can I request a special fold and/or cut?

  Yes, simply type your request into the special instructions section during the order process. Please note additional fees and/or production time may apply. We will contact you with details prior to completing your order.Few readers

• What is the delivery time for "Ship to Me" orders?

  Orders placed by 5 p.m. CT Monday - Friday will be shipped the next business day. Orders placed by 2 p.m. CT with the upgraded delivery option "Rush" is eligible for shipment on the same business day. Orders placed after 5 p.m. CT on Friday and on weekends will ship the following Monday (next business day). Please see below for the holiday fulfillment schedule. If we are unable to meet this turnaround due to factors beyond our control, you will be contacted by Customer Support, as sFew readers

• What are best practices for uploading a file?

  To ensure the best print quality and to avoid a delay in processing your order, our file specs require that you upload a PDF that is ready to print. Convert Files to CMYK We ask that all PDF files uploaded are in CMYK. This ensures that the color will print properly as our printers use CMYK toner. Flatten Transparencies If a PDF contains transparency layers it can cause the desired color to print in the wrong color(s). To print the correct colors on your PDF, especially when usingFew readers

• Can I have a postal indicia printed on my pieces and sent back to me?

  Yes, if the indicia is included on the uploaded artwork.Few readers

• What file formats are recommended for On-demand Printing services?

  We prefer a high-resolution PDF with embedded fonts or all text converted to outlines. Source files may also be submitted. We accept files created with Adobe® applications Photoshop®, Illustrator®, or InDesign®, or with Microsoft® applications Word, Publisher, PowerPoint®, or Excel®. Source files must be packaged for printing and include all graphics, links, and fonts. When submitting source files, we recommend selecting the option for a Professional Review ($10 fee) along with a copy of your pFew readers

• Does my order qualify for free shipping?

  On-demand printing orders totaling $49.95 or more qualify for FREE Standard delivery (2 business days). Please become familiar with the terms and conditions of this offer. Free Shipping Terms and Conditions:  On-demand printing orders totaling $49.95 or more (before tax and excluding fees for Professional Review services) qualify for FREE Standard delivery (2 business days). To qualify, orders must ship to destinations within the continental United States. Orders shipping to Alaska, Hawaii,Few readers

• What is the largest file I can upload for on-demand printing?

  Most files 200 MB or less will upload smoothly through our process using a high-speed internet connection. If your file is larger than 200 MB or you are experiencing difficulties, you may contact us at 800-637-7373 for a special upload process. Please note:  This may require special handling and additional fees may apply.Few readers

• Can I combine On-demand Printing orders?

  Although our system does not allow you to combine multiple orders for one shipment during the order process, our team will make the best effort to consolidate orders whenever possible. At our team's discretion, orders received with an exact match for recipient name and shipping address on the same day and before the 5:00 pm CST cutoff time (or 2:00 pm CT cutoff time for upgraded shipping) may be combined in one shipment. If ordFew readers

• What products can be ordered through On-Demand Printing?

  Postcards, flyers, booklets, brochures, business cards, door hangers, and more.Few readers

• Why can't I use Personal Impact design templates for On-demand Printing?

  Our Personal Impact designs are only available for direct mail orders because the variable information included on each postcard, like a person's name, is pulled automatically from a mailing list. Mailing lists are not available for on-demand printing. We encourage you to try our mail service to take advantage of this powerful tool.Few readers