Only available for social orders that are not yet Active or Complete.

To cancel a Social Ad campaign, you must call our dedicated support team at (800) 637-7373.

Why do I have to call?

Since we typically run the ads within 15 minutes of the order placement (for customers who have already granted access on Facebook), calling in will ensure we interrupt any automated processes we have in place for building and placing the advertisement.

Updated on: 27/05/2026