Articles on: My Account, Billing & Order Status

Account Photo Specs

To add a photo to your account, the image file must meet the following specifications


  • Acceptable formats: JPEG, PNG, GIF
  • Aspect ratio of 12:15
  • At least 300 x 375 pixels


Hints: The easiest way to check your image pixel count is using Windows Explorer, browse to your saved image and click once to see image properties at the bottom of the window.


myagentphoto_details.jpg


Team images must follow the same dimensions, therefore horizontal team photos will scale and appear smaller on the cards.

Updated on: 27/05/2026

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